Plus Messenger FAQ

Database clearing Plus Messenger uses local database to store auxillary data which helps app to display what should be displayed, search what should be found, and do what should be done at all. It is a storage on your device which is filled by app while it is running and performs actions you request. By the way, official Telegram app does the same. When app works for long time then database can a…

Stories in Plus Messenger Telegram now support stories. Here is some information about them for Plus Messenger users. 1. All Telegram Premium users can post stories. Users without Premium can post stories not from all countries. Details are here: https://t.me/tginfoen/1716 . 2. Each user can hide stories of his particular contact: tap&hold his profile picture in stories panel above chat list and…

DOWNLOAD AND UPLOAD BOOST How to get? Download and upload boost features are available only in beta-version of Plus. Read this before installing it: https://t.me/plusmsgrfaq/45 . Your version is beta if last digit of its build number is 7, 8 or 9 . If it is 0 or 1 then you use stable. Tap here to see your build number in brackets after version number (here is the screenshot where build number is…

LOGIN BY E-MAIL ADDRESS INSTEAD OF PHONE NUMBER Sometimes Telegram platform switches user from phone-auth method to email-auth one. If this has happens then the app prompts you to type your e-mail address when you try to log into your account next time. After that you have to type the same e-mail as your login every time you log into your account, and Telegram sends one-time-code not to your phon…

APP INTERFACE TUNING Plus Messenger provides the way to customize its user interface. Here are some settings users often ask about. 1. In order to hide arrow buttons near bottom right corners of message bubbles use P3.3 Show 'direct share' button . 2. In order to hide status circles near users avatars use 1.2.9 Hide user status indicator (in chat list) and 2.2.13 Hide user status indicator (in ch…

MUTUAL CONTACTS Plus Messenger provides displaying mark which shows is your contact mutual or not. Mutual contact is user who is added to your contacts list and who has added you to his contact list. This mark is displaying in your Telegram contacts list (App menu - Contacts). To turn mutual contacts marks ( 👤 ) ON do the following: 1. Open your contacts list: App menu » Contacts. If there is no…

I DO NOT GET VERIFICATION CODE Telegram platform does not send one time password (OTP) by SMS and does not call when user tries to login in third party app (like Plus Messenger). But if Plus user has active session on another device and/or in another app then Telegram usually sends OTP to that session. So 1. Install official app . 2. Log into your account there. 3. Then log into your account in P…

WHY DO NOT I SEE SOME MESSAGES? Some issues (including: some messages are not displayed, some chats are not displayed, app regularly crashes and some else) may be caused by broken local messages database of Plus Messenger. To fix it please log out of your account and then log back . Please note: Telegram platform often does not send SMS and does not call to users who try to log into account by Pl…

WHY ARE MY IMAGES SENT WITH LOW QUALITY? If you are having issues with images sent from your device appearing blocky, pixelated, and unreadable, then please go to Plus Settings > Messages > Quality of sent photos and make sure quality is set to 85% or more . We also recommend disabling the " Show photo quality bar " setting. This will hide the quality bar that appears when you send each image, an…

SOME WORDS ABOUT SPAM BAN Spamban restrictions do not relate to Plus Messenger support: it is Telegram platform who gives spamban and restricts accounts. But here is what we can say about that. If you can not • send messages to users who have not added you to their Telegram contact lists, and/or • add users to groups and/or channels by their usernames, and/or • send messages to public groups and/…

CAN I RESTORE DELETED MESSAGE/GROUP/... ? Short answer: Deleted items can not be restored in Telegram . Long answer: Deleted means DELETED. Every item you delete in Telegram is deleted forever. Telegram does not give you any chance to say "I've changed my mind", to look in some kind of Recycle Bin, nothing like that. Everything deleted is deleted forever, without any way to recover it . This is t…

Plus Messenger FAQ pinned « FAQ NAVIGATION 6 : PLUS SUPPORT GROUPS 7 : SUPERGROUP CONVERSION 8 : DELETE ACCOUNT 9 : GHOST MODE 10 : DEVICE FONT 11 : TELEGRAM SUPPORT 12 : PHONE EMOJI 16 : OPPO GALLERY 18 : PROXY SERVERS 19 : CONNECTION ISSUES 20 : FOLDERS 21 :… »